Please note we do not have a telephone enquiries service.
You should only use this contact form if you have not received a response to a query from your IELTS test centre within 5 working days.
For a list of IELTS test centres in Canada and their contact details visit the registration section of our website.
Test taker queries
If you are a test taker with a query that relates to any of the below listed topics, please contact the IELTS test centre in which you have registered for or taken your test.
- Test confirmation
- Test payments and refunds
- Test Report Form (TRF)
- Enquiry on Results (EOR)
- COVID-19 based test cancellations / rescheduling
- Test day experience
If your query is not related to any of the topics above, please use this contact form to contact us.